Crafting Superior Surveys and Survey Questions is significantly different in both approach and content versus other survey books. Both of these differences should help you better understand how to craft superior surveys. Surveys that work because they avoid problems with survey and question design.
Our goal is to provide a valuable resource for those new to surveys as well as those who are experienced but seek to improve their skills. As a result, the book's content should appeal to students, academics and practitioners at all levels of expertise.
Approach
With regard to approach, we believe in active versus passive learning. Our experience indicates that reading about how to craft superior surveys and survey questions is a valuable activity but it can, nevertheless, only take you so far. A significant portion of Crafting Superior Surveys consists of active hands-on learning exercises. Here, you'll have the chance to apply what you've read to actual survey questions. You'll be asked to evaluate existing questions as well as generate your own survey questions in response to specific information needs. The feedback we provide to both these activities will help you solidify and extend your understanding of survey design and question writing.
Content
With regard to content, Crafting Superior Surveys is distinguished from other survey books in several important ways:
Greater breadth of coverage. Crafting Superior Surveys covers standard survey and question design topics. Beyond these topics, we discuss equally important but typically ignored topics, for example: the use of vignettes to provide deeper insights into attitudes and behaviors; the use of randomization methods to increase the quality of responses to sensitive questions; and the characteristics of and remedies for satisficing. We also provide a discussion of question types not typically covered in other books such as Thurstone scales, paired comparison questions, and the semantic differential. Finally, we pay special attention to the design of questions intended for use in on-line surveys.