Cracking the Csat Code @ Call Centers

By Dipankar Das

Offers the BPO industry a solution to not only hold its ground, but grow again by delivering exceptionally good customer experience. It takes the reader through the range of BPO processes and how each... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 8184876157
• ISBN13: 9788184876154
• Release Date: April 2018
• Publisher: Narosa Publishing House
• Length: 172 Pages