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The Science of Service: The Proven Formula to D...

Edition Description

When it comes to customer satisfaction, consistency is king--not the customer.

While it's been proven that customer satisfaction can greatly impact many financial aspects of a business--from cash flow to profitability and share price--most companies have not...

Edition Details

Format:Hardcover

Language:English

ISBN:1989025064

Format: Hardcover

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The Science of Service: The Proven Formula to D...

By Mark Colgate

Edition Description

When it comes to customer satisfaction, consistency is king-not the customer.

While it's been proven that customer satisfaction can greatly impact many financial aspects of a business-from cash flow to profitability and share price-most companies...

Edition Details

Format:Paperback

Language:English

ISBN:177458705X

Format: Paperback

Condition:

20.25

50 Available

Quantity:

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All Formats & Editions

The Science of Service: The Proven Formula to D...

The Science of Service: The Proven Formula to D...

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