Corporate Self Assessment Handbook: For Measuring Business Excellence

By C. Hakes

US and European quality awards both contain business effectiveness measures that assess the success of organizations against financial and non-financial attributes. This text addresses the rapidly growing need for assistance to organizations in their self-application of the measures.

• Format: Hardcover
• Language: English
• ISBN: 0412638908
• ISBN13: 9780412638909
• Release Date: March 1995
• Publisher: Springer
• Length: 210 Pages