Certified behavioral consultant Deborah Pegues offers invaluable insights for parents who long to help their children learn not only what to say and how to say it, but also what not to say. With humor and wisdom, Deborah devotes chapters to teaching your kids such important lessons as: - speaking respectfully to an adult; - using their indoor voice; - knowing when to speak up and when to remain quiet; - giving and accepting compliments; and - expressing anger appropriately. These and other topics are easy to apply and life-changing for you and your family.