Consult Your Customers

by Karen Mantyla

People buy, organizations don't. People sign contracts or place an order. The message of this book is to that it is necessary to take to time to understand what the person needs, hence his or her company, show a product or demonstrate a service that will help them to succeed, and provide continual service to build up long term, trusting and profitable relationships.

• Format: Paperback
• Language: English
• ISBN: 0749421479
• ISBN13: 9780749421472
• Release Date: January 1997
• Publisher: Kogan Page