Confrontation Management: Improve Performance and Maintain Relationships

By Sam Miller and Sam Miller

Book Overview

The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation. The reader will learn how to:

Appropriately beginning a confrontational conversationHow to invite employees into a conversation and avoid a "top-down" meetingCommon tactics used by employees to torpedo a meetingSuccessfully pivoting a conversation from issues or concerns to solutionsEnding a conversation with a plan and on a positive note

Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader's relationship with staff continues to result in a positive school culture.

• Format: Paperback
• Language: English
• ISBN: 1475849311
• ISBN13: 9781475849318
• Release Date: June 2019
• Publisher: Rowman & Littlefield Publishers
• Length: 90 Pages
• Weight: 0.32 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"