Conflicts and how to resolve them

By: Helga Jaspersen

Conflicts arise within organisations at both vertical and horizontal levels of the hierarchy. Conflicts can lead to rifts within teams or even between entire departments. How do managers deal with conflicts and their resolution? Are they able to tackle the situation themselves? Is mediation an option for managers? This book addresses precisely this question. Ten managers from ten major German companies have been interviewed on this topic.

• Format: Paperback
• Language: English
• ISBN: 6209925596
• ISBN13: 9786209925597
• Release Date: May 2026
• Publisher: Our Knowledge Publishing
• Length: 80 Pages
• Weight: 0.26 lbs.
• Dimensions: 9.0" x 0.2" x 6.0"