Conduct and Accountability in Financial Services: A Practical Guide

By Stacey English and Susannah Hammond

"An invaluable source of accurate regulatory compliance information to draw from. Well laid out, clear and detailed." - Rocky Hirst, EMEA Head of Compliance for EMEA Institution Credit Management, Citi

"I am finding it a real treasure trove, and truly practical." - Kathy Jacobs, Director Consultant, Regionvale

"A brilliant book which is very useful and essential reference in my everyday work. I have also recommended it to colleagues." - Djan Direk Chartered FCSI, FICA, CAMS, Manager - Compliance Monitoring, Assurance and Governance at First Abu Dhabi Bank

"My thanks to you for producing such a brilliant piece of work. It has helped me understand the UK financial industry." - Rishikesh Sharma, Senior Counsel - Government of India The Honourable Society of The Inner Temple, London*

Conduct and Accountability in Financial Services: A Practical Guide provides comprehensive, practical and expert guidance on how best to comply with the Senior Managers & Certification Regime.

The Second Edition has been fully revised to include:
- The FCA's consultation on the proposed update to SM&CR
- An expanded chapter on technology in a post pandemic hybrid world
- Coverage of the Consumer Duty
- Overarching principles of how to manage personal regulatory risk
- An overview of related global developments
- Recent enforcement actions and the lessons to be learned.

This is a must-read text for all staff in UK financial services firms, professional associations, industry bodies, regulators, academics and advisers to financial services organisations.

This title is included in Bloomsbury Professional's Banking and Finance Law online service.

*Reviews of a previous edition

• Format: Paperback
• Language: English
• ISBN: 1526529068
• ISBN13: 9781526529060
• Release Date: October 2026
• Publisher: Tottel Publishing
• Length: 360 Pages
• Weight: 1.32 lbs.
• Dimensions: 0.8" x 6.1" x 9.7"