The Complete Customer Service Letter Book

By Edward W. Werz

To remain successful in today's increasingly competitive business environments, companies are placing a major emphasis on prompt customer relations. At the same time, downsizing is resulting in heavier workloads, and less time, for everyone - including those people in charge of prompt customer relations.

• Format: Paperback
• Language: English
• ISBN: 007069589X
• ISBN13: 9780070695894
• Release Date: November 1992
• Publisher: McGraw-Hill Companies
• Length: 290 Pages