Communication Skills Training

By Maureen Orey

Offers resources and tools to design effective communication skills training. This book guides on design presentation, negotiation, conflict resolution, or assertiveness skills for group or work teams... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1562863711
• ISBN13: 9781562863715
• Release Date: January 2006
• Publisher: Association for Talent Development
• Length: 198 Pages
• Weight: 1.40 lbs.
• Dimensions: 11.1" x 0.5" x 8.4"

Customer Reviews

easy to follow

I think the CD included with this book is a marvelous tool for the facilitator. The powerpoint and overhead slide presentations on the CD give you training programs for two days, one day, half day or one hour. The book itself walks you through step by step on how to design an effective training program. This is simple enough to follow for even the novice trainer, yet it is comprehensive enough to meet a seasoned trainers needs. I plan on incorporating many of the learning activities in our training program.