Communicating in Hospital Emergency Departments

by Marie Manidis, Jane Stein-Parbury, Hermine Scheeres, et al.

Book Overview

This book was conceived in response to the increasing recognition of the central role of communication in effective healthcare delivery, particularly in high-stress contexts. Over a three-year period, the research team investigated communication between patients and clinicians in five representative emergency departments (EDs). The book describes the communicative complexity and intensity of work in the ED and identifies the features of successful...

• Format: Hardcover
• Language: English
• ISBN: 3662460203
• ISBN13: 9783662460207
• Release Date: May 2015
• Publisher: Springer
• Length: 158 Pages
• Weight: 0.95 lbs.
• Dimensions: 0.4" x 6.1" x 9.2"