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Paperback Communicating Better: Small steps for conversations that land Book

ISBN: B0HP7JC92R

ISBN13: 9798165022166

Communicating Better: Small steps for conversations that land

Many misunderstandings start with a message that was sent and never arrived.

Communicating well means checking what landed on the other side, and a reply that uses what someone said can do more than nodding on its own.

This book skips the theory and gives you small steps you can start today. Inside: showing people you heard them, asking questions that land, asking instead of guessing what someone thinks, saying the point first in plain words, checking it arrived without making it a test, writing messages that are easier to read and answer, disagreeing with less of a fight, giving feedback that says what to change, putting a conversation right with an apology that counts, picking up the phone when a voice can settle it more easily and talking to strangers with a little less dread.

No body-language tricks. No filler chapters. Just the fix.

Recommended

Format: Paperback

Condition: New

$12.27
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