Colin's book of customer experience

By Colin Christie and Mr Colin David Christie

Customer Experience has been trending the wrong way for years. The biggest influence over great customer experience are your employees. Who they are, how they behave, how you support them. This booklet sets out a simple to understand, easy to use model that your business can adopt today.

• Format: Paperback
• Language: English
• ISBN: 1651788855
• ISBN13: 9781651788851
• Release Date: December 2019
• Publisher: Independently Published
• Length: 94 Pages
• Weight: 0.33 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"