Co-Creating Telecom Success: Mastering Services, Markets & Partnerships

By Dr. Eng. Malek Ghazo

In today's fast-evolving telecom industry, success is no longer just about providing services-it's about co-creating value with customers, partners, and suppliers. Co-Creating Telecom Success delves into the strategic transformation of service management in the telecom sector, examining how companies can shift from a traditional product-centric approach to a service-dominant logic.

Through real-world case studies, this book explores:

How telecom operators select and collaborate with partners and suppliers to maximize efficiency and innovation.The crucial role of customer involvement in co-creating services that enhance satisfaction and loyalty.Market logic evolution and the impact of strategic partnerships on telecom competitiveness.The growing significance of outsourcing and service-level agreements in telecom service management.

Drawing from extensive research and industry insights, this book provides telecom professionals, business strategists, and researchers with a comprehensive framework to navigate the complexities of service management in an era of rapid digital transformation.

Whether you're an industry leader or an emerging innovator, Co-Creating Telecom Success offers actionable strategies to drive excellence, optimize partnerships, and sustain competitive advantage in the telecom marketplace.

• Format: Paperback
• Language: English
• ISBN: B0F2DSMB8V
• ISBN13: 9798314101001
• Release Date: March 2025
• Publisher: Independently Published
• Length: 86 Pages
• Weight: 0.28 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"