CMMI for Services: Guidelines for Superior Service

By Brandon Buteau, Sandra Shrum, Eileen C. Forrester, et al.

Book Overview

CMMI(R) for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0321635892
• ISBN13: 9780321635891
• Release Date: January 2009
• Publisher: Addison-Wesley Professional
• Length: 691 Pages
• Weight: 2.65 lbs.
• Dimensions: 9.3" x 0.8" x 7.8"