Civility In The Workplace (Global Wokrplace Skills Library)

By Lori Gillin

While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic costing industrys millions a year. Indeed, what society seems to be gaining in terms of both knowledge and technological advancement, it's losing out on basic social values that directly impact the bottom line. To address the growing problem of incivility in the work setting, this book introduces the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways organizations can systematize civility in the workplace will also be discussed. The benefits to Civility In The Workplace are countless and will pay off immensely in every aspect of your job.

• Format: Paperback
• Language: English
• ISBN: 151155293X
• ISBN13: 9781511552936
• Release Date: March 2015
• Publisher: CreateSpace Independent Publishing Platform
• Length: 124 Pages
• Weight: 0.48 lbs.
• Dimensions: 8.5" x 0.3" x 5.5"