Citizens: Why the Key to Fixing Everything is All of Us
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Book Overview
Citizens by Jon Alexander is a bold, uplifting wake-up call for anyone who feels that democracy, community, and everyday life have been reduced to clicking, buying, complaining - and waiting for "them" to fix it. If you're tired of politics-as-performance, brands-as-saviours, and institutions that treat people like customers or problems to manage, this book hands you a different lens: the Citizen inside every one of us.
Alexander's core idea is brilliantly simple and deeply practical: to change the future, we must change the story. He reveals the hidden narratives shaping modern society - and why so many well-meaning reforms fail because they keep the same assumptions in place.
The three stories:
- The Consumer Story: we're users, consumers, taxpayers, and voters-as-buyers. We demand, choose, and rate while organisations compete to "serve" us.
- The Subject Story: in fear and uncertainty, we trade agency for protection - hierarchy, obedience, surveillance, and strongman certainty.
- The Citizen Story: we are interdependent, creative, empathic people who can participate, collaborate, and co-create solutions. Citizenship becomes a verb: engagement, responsibility, belonging, contribution.
With a foreword by Brian Eno and praise from leading voices in democracy, business, and social change, Citizens makes a persuasive case that the Citizen Story is already rising - often beneath the media radar. From citizens self-organising in crisis to neighbourhood renewal, Alexander shows how citizen power and collective intelligence can outperform "top-down" command or "market fixes" when challenges are complex: climate change, inequality, polarisation, loneliness, and loss of trust.
What you'll get from this book:
- A fresh, memorable framework for democratic renewal, civic participation, and citizen-led change (ideal for readers of politics, social science, and systems thinking)
- A clear diagnosis of why consumerism can't solve the problems it created - and why "change without consequences" is a dangerous fantasy
- Real-world stories of ordinary people doing extraordinary work -f rom Birmingham and Berlin to Kibera, London, and Grimsby-proving that citizenship is not rare; it's human
- Practical pathways to participatory democracy: citizens' assemblies, deliberative democracy, participatory budgeting, community organising, volunteering, crowdfunding, civic tech, and open innovation
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