Citizen's Charter for Improving Municipal Services: Myth or Reality?

By Sushmita Acharya

This study aims to understand the level of citizens satisfaction with municipal services and thereby examines their perception regarding the service quality after the implementation of Citizen s... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3838338111
• ISBN13: 9783838338118
• Release Date: January 2011
• Publisher: LAP Lambert Academic Publishing
• Length: 108 Pages
• Weight: 0.37 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"