Chief Crisis Officer: Structure and Leadership for Effective Communications Response

By James F. Haggerty

In the modern, media-saturated business and social environment, "crisis response" is most often dominated by communications concerns, i.e., ensuring the public, media, employees, and other stakeholders know (1) what has happened; (2) what may happen next; and (3) what you are doing about it. And the stakes have never been higher. Chief Crisis Officer is built on the premise that every company and organization must identify a leader and a structure for effective and efficient crisis communications response. Using real-life examples, analysis, and tactical guidance, this book will break down crisis events into their component parts and provide both a strategic approach and proper tools to enable a Chief Crisis Officer to assemble his or her team and respond when an inevitable crisis occurs.

• Format: Paperback
• Language: English
• ISBN: 1634251768
• ISBN13: 9781634251761
• Release Date: November 2019
• Publisher: American Bar Association
• Length: 248 Pages
• Weight: 0.75 lbs.
• Dimensions: 0.6" x 5.9" x 8.9"