Working with people everyday, we are often reminded of that line from a Christmas song, Do you hear what I hear? The bottom line is that... they don't. The complex reality of communication is that we... This description may be from another edition of this product.
What I like about this book is that it is practical! There's information to help with communication based on a person's style, motivation, and way the person handles conflict. What's different from other material is that this material includes effective communication when there is disagreement and conflict. The foundation for the author's material is well known Elias Porter's Relationship Awareness Theory. Very applicable because not much happens without good relationships -- the books helps with that and communication in the relationships in good and difficult times.
Charting A Course for Effective Communication
Published by Thriftbooks.com User , 17 years ago
May I recommend this well written book as fine example of effective communication. It provides helpful practical information in an area people in any business or stage of life may benefit from. cpc
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