Change or Die: The Business Process Improvement Manual

By Maxine Attong and Terrence Metz

Book Overview

Leadership success depends on clarifying and simplifying complex problems while maintaining a positive outlook. This book provides readers with the tools to do so. Packed with workshop tools, agendas, and activities that detail the six stages of the business process improvement (BPI) method, it presents a BPI method that promotes the use of faci

• Format: Paperback
• Language: English
• ISBN: 1466512512
• ISBN13: 9781466512511
• Release Date: August 2012
• Publisher: Productivity Press
• Length: 378 Pages
• Weight: 1.25 lbs.
• Dimensions: 0.9" x 5.9" x 8.9"