A certified case manager, or CCM, is a professional in the field of healthcare who uses theoretical knowledge and practical experience to help improve patients' healthcare delivery at a reasonable cost. CCMs are conversant with practices in both the clinical and case management arenas. They utilize that wealth of knowledge to advocate for quality services for their patients as they coordinate the various parties involved for the care of patients. This book is designed to help students achieve the highest score possible. Not only does this guide break down the various topics that show up on the exam, but it also provides more than 250 recent test questions along with their answers.
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