The 2024 shooting of United Healthcare CEO, Brian Thomson and the subsequent arrest of Luigi Mangione triggered a debate over the uncompromising claim handling tactics employed by some insurance companies. Catastrophe lays bare the workings of a notoriously secretive industry by examining how insurers responded to some of the worst disasters the world has known. Massive losses from natural disasters, terrorist attacks, market collapses and corporate fraud have forced insurance companies have embraced increasingly radical change to ensure their survival. Catastrophe reveals how these changes led to the rise of the Delay Deny Defend controversy and to a tragic death in New York City.
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