Case Study of Franch Express Courier Pvt. Ltd

Bys: J. K., Paavarasu and T, Kanimozhi

In today's digital and e-commerce-driven world, the demand for fast, reliable, and efficient delivery has increased significantly. The "last-mile delivery" - the final leg of the logistics journey where the parcel moves from a distribution center or hub to the customer's doorstep - has become the most critical and challenging aspect of logistics operations. It directly influences customer satisfaction, operational cost efficiency, and brand reputation. In urban areas, the challenges of last-mile delivery are amplified by factors such as traffic congestion, narrow delivery windows, parking restrictions, and the rising expectations of customers for same-day or next-day delivery. These issues have driven courier and logistics companies in India to adopt innovative solutions like route optimization, real-time tracking, Electronic Proof of Delivery (EPOD), and green delivery models.

• Format: Paperback
• Language: English
• ISBN: 6209736343
• ISBN13: 9786209736346
• Release Date: March 2026
• Publisher: LAP Lambert Academic Publishing
• Length: 80 Pages
• Weight: 0.26 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"