Case Studies in Organizational Communication 2: Perspectives on Contemporary Work Life Volume 2

Book Overview

An ideal reference and teaching text, this volume presents case studies spotlighting the integral role of communication in the workplace. Based on first-hand observation, in-depth interviews, and survey research, some of the studies highlight creative and positive uses of different communication practices; others demonstrate how communication can hinder organizational functioning. Bringing complex situations to life, the book explores key questions about how and why people work as they do in large manufacturing companies and in small businesses, in government, education, and the human services. Timely topics addressed include the dynamics of teamwork; cross-cultural communication; sexual harassment; stress and burnout; and more.

• Format: Paperback
• Language: English
• ISBN: 1572302089
• ISBN13: 9781572302082
• Release Date: May 1997
• Publisher: Guilford Publications
• Length: 403 Pages
• Weight: 1.25 lbs.
• Dimensions: 1.0" x 6.1" x 8.9"

Customer Reviews

Thorough and interesting if you are studying org com

The other reviewer who panned the book is obviously not interested in the study of organizations and organizing. I, for one, loved reading both volumes of case studies written by Beverly Davenport Sypher when I was a student. They provoked a good bit of discussion and debate in the classes I took as an undergrad and really helped to flesh out the theories we'd read in other textbooks. Now many years later as a professor or organizational communication, I continue to enjoy the cases in this book. They are more thorough and scholarly than some other case books that are available, and written by bigger names. Sure, every single one is not equally compelling...but that's what you get in an edited volume. I think this is a classic and I still enjoy it. On my nightstand, maybe not, but on the end table next to my reading chair...definitely!