Case Management - It's Not Luck, It's Skill!! is a celebration of the work that case managers do everyday. It is a demonstration of how case management professionals use collaboration, networking, relationship-building, and even humor, to create pathways that enable individuals to thrive in a complex healthcare environment. In fact, case management professionals have a keen ability to "think outside of the box" and engage members of the care team in developing individualized transitions that support exceptional care outcomes. The stories in this anthology is a reminder of the work we do daily, a celebration of how we use the case management process to support our patients/clients to thrive and engage the care continuum in developing individualized transitions that support exceptional care outcomes.
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