You may know that, for a merchant (or their bank, the acquirer/merchant bank), chargebacks are a nightmare. In short, a credit card owner claims they should obtain their money back due to something that went wrong in a transaction.
And you'll find that fraud, disputes over the goods, authorization errors, and many other types come in here. Chargebacks represent difficult obstacles for both acquiring and issuing banks.
You'll get to know each chargeback is usually represented by something called the "reason code", which (unsurprisingly), states the reason for that chargeback. Therefore, if you're any payment professional that deals with credit card transactions, you'll agree that intimately knowing the usual reason codes is essential.
Naturally, you may know that these specific codes change, depending on the credit card company. But there are general patterns. In this Book, you are going to learn about the most common types of chargeback reason codes.