Capturing Customers Hearts: Leave the Competition To Chase Their Pockets

By Brian Clegg

We all realize how important customers are. We all know what will help build a good relationship with our customers. Yet so often it is done badly. Unlike great products and low prices, great customer... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0273649310
• ISBN13: 9780273649311
• Release Date: December 2000
• Publisher: Financial Times Management
• Length: 240 Pages
• Weight: 1.28 lbs.
• Dimensions: 9.3" x 1.0" x 6.5"