#CanWeTalk: An Everyday Guide to Unlocking Relationship Competencies

By Diana Hulse and Peter J. McDermott

Active listening is the first step to building civil human interactions and satisfying relationships. Active listening is also the essential skill needed by leaders, supervisors, and managers to develop personnel and accomplish organizational goals. Drawing from previous writings on interpersonal skills training for law enforcement, authors Diana Hulse, professor and chair of Counselor Education at Fairfield University and Peter J. McDermott, retired law enforcement professional and Distinguished Visiting Professional in the Patrick J. Waide Center for Applied Ethics at Fairfield University, turn their focus to all aspects of daily encounters by assembling information from their combined 88 years of teaching and training.In An Everyday Guide to Unlocking Relationship Competencies, Hulse and McDermott make the case that being able to listen and respond to others increases chances for respectful family, social, school, community, and workplace connections. The authors introduce and emphasize the value of essential active listening and responding skills and present methods to apply these skills in everyday interactions. They devote a chapter to using active listening and responding skills as the foundation for giving and receiving feedback on the job, at school, and in professional development pursuits. They present how a repertoire of these competencies serves as the base for facilitating more efficient meetings and team interactions. Written for people with all skill levels, as a Guide and as a reminder, the material touches on common everyday exchanges people have with family members, friends, co-workers, and supervisors, and others at community events, PTA meetings, church gatherings, faculty meetings, sports events, and neighborhood groups. The goal throughout is a call to action to increase proficiency in building civil and engaged human interactions.

• Format: Paperback
• Language: English
• ISBN: 1793443777
• ISBN13: 9781793443779
• Release Date: January 2019
• Publisher: Independently published
• Length: 120 Pages
• Weight: 0.45 lbs.
• Dimensions: 9.0" x 0.3" x 6.0"