In the future, some of the ways in micro economic benefits to any organizations. (AI) technology is expected to impact CRM activities include: Spending up sales cycles, improving lead generation and qualification solving customer support problems faster ( raising service quality), helping companies improve brand campaigns and recognition, lowering costs of support calls when increasing resolution rates, lowering the cost of recruiting employees and partners, increasing revenue from optimized product marketing, optimizing price, distribution logistics and preventing loss through fraud detection. So, micro economic benefits view point, it seems that (AI) CRM technology can raise any companies economic benefits for care term. Artificial intelligence enables machines or the in-build software to behave like human beings which allows these decisions and act. The advent of (AI) is leading, talking, making decisions and act. The advent of (AI) is leading to new technologies advances and transforming the economic and employment opportunities for humans in a positive way. (AI) related technologies can facilitate our live. For example, industrial robotics, robotic medical assistants, smart games, financial forecasting software, big data analysis, algorithms in health and bioinformatics, pilotless cargo places, drone ambulances and general purpose and workplace robots and others. (Disruptors technologies: Advances that will transform life, business and the global economy). Artificial intelligence also known as computational intelligence is defined as " the human -like intelligence exhibited by machines or software. It is theorized that intelligence of humans can be described and intelligence machines or software can simulate it. These machines software can be reasonable, learn, perceive and process information, like human mind and thus facilitate human life. They can think and act for us. So, artificial intelligence is an interdisciplinary field of study including computer science, neuroscience, psychology, linguistics and philosophy. However, (AI) research and developments have economically impacted many industries, such as robotics, telecommunications, computer applications, health, finance, heavy manufacturing, transportation, aviation, e-service and e-commerce, military, music and movie, toys and games entertainment etc. industries. In fact, many ideas, systems and technologies have been developing in the world of (AI) technology. However, which are net called or considered (AI) products, rather which are mentioned with their specific names, such as smart graphics, machine learning, e-commerce etc. ( i.e. this is called (AI) effect).
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