Now you can learn how to easily resolve conflict with this valuable resource This book is suitable for people of all ages. Let's face it, conflict is inevitable in any social setting. Therefore, everyone should be aware that conflict exists and be prepared to deal with it. The 4-step CALM Dialogue process is outlined in this book. Through this step-by-step method, anyone can quickly learn to resolve conflict. Additionally, the material in this book will also teach individuals about: effective listening, perception, separating the individual from the issue, win/win outcomes, self-awareness, self-regulation, self-determination, and a 2-minute breathing exercise. This book is the ideal tool to help individuals learn how to handle conflict in a fast and effective way. The key is to use the CALM Dialogue to work through conflicts in a constructive manner. As a result, it will become evident as one becomes familiar with the process that an individual can adapt this method to many situations.
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