Calling the Customer

By R. Maria Kimme

Revision with unchanged content. Call centers have evolved to become the 'first line of defense', at the forefront of modern business. Many companies decide to entrust specialists with servicing and... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3639393112
• ISBN13: 9783639393118
• Release Date: March 2012
• Publisher: AV Akademikerverlag
• Length: 228 Pages
• Weight: 0.75 lbs.
• Dimensions: 0.5" x 6.0" x 9.0"