Call Centers' Quality of Working Life

By Duysal Aşkun Çelik and Duysal Aşkun Çelik

As the world moved into a new millennium, with the visible improvements in technology and communication, service sector showed a rapid growth. With an increasing demand in this sector, call centers... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 384438295X
• ISBN13: 9783844382952
• Release Date: June 2011
• Publisher: LAP Lambert Academic Publishing
• Length: 136 Pages
• Weight: 0.46 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"