Call Center Representative II

By Jack Rudman and National Learning Corporation

The Call Center Representative II Passbook(R) prepares you for your test by allowing you to take practice exams in the subjects you need to study. It provides hundreds of questions and answers in the areas that will likely be covered on your upcoming exam, including but not limited to: supervision; interviewing; public contact principles and practices; understanding and interpreting written material; and more.

• Format: Spiral-bound
• Language: English
• ISBN: 0837345820
• ISBN13: 9780837345826
• Release Date: December 2015
• Publisher: Passbooks
• Length: 160 Pages
• Weight: 0.90 lbs.
• Dimensions: 0.4" x 8.5" x 10.9"