Call Center Operations: Profiting from Teleservices

By Charles E. Day

The management of telecommunications and computer technologies presents businesses with opportunities to make their operations more efficient; and there are numerous examples of the functions being... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0070164304
• ISBN13: 9780070164307
• Release Date: April 2000
• Publisher: McGraw-Hill Professional Publishing
• Length: 516 Pages
• Weight: 1.95 lbs.
• Dimensions: 1.0" x 7.5" x 9.3"