By the Numbers

by Gary J. Naples and Ronald K. Jurgen

Book Overview

Many parts managers underestimate the business management expertise, combined with parts knowledge, that is required to efficiently operate a parts department. Author Gary Naples brings twenty years of parts management experience to By the Numbers: Principles of Automotive Parts Management.

This book presents basic parts management principles, along with business and personnel management techniques, in an easy-to-understand format. Each chapter...

• Format: Paperback
• Language: English
• ISBN: 156091520X
• ISBN13: 9781560915201
• Release Date: August 1994
• Publisher: SAE International
• Length: 226 Pages
• Weight: 1.10 lbs.
• Dimensions: 0.5" x 8.5" x 11.0"