Business Relationship Manager: Careers in It Service Management

By Ernest Brewster

Book Overview

Business relationship management (BRM) is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible introduction to the role of a BRM manager gives practical guidance to those new to the role or interested in getting a better understanding of what it entails.

• Format: Paperback
• Language: English
• ISBN: 1780172508
• ISBN13: 9781780172507
• Release Date: June 2014
• Publisher: BCS, the Chartered Institute for IT
• Length: 190 Pages
• Weight: 0.50 lbs.
• Dimensions: 0.4" x 5.1" x 7.8"