Business Process Outsourcing: The Competitive Advantage

by Rick L. Click and Thomas N. Duening

Business Process Outsourcing (BPO) is becoming the new revolution as company's of all sizes are seeking to take advantage of this source of competitive advantage.
This book provides a step-by-step approach to understanding the application of Business Process Outsourcing, assessing the BPO opportunity in the company, and then managing the transition to BPO. It serves as a guide to implementing BPO and as a reference source to solving the variety...

• Format: Hardcover
• Language: English
• ISBN: 0471655775
• ISBN13: 9780471655770
• Release Date: October 2004
• Publisher: Wiley
• Length: 241 Pages
• Weight: 1.10 lbs.
• Dimensions: 0.9" x 6.0" x 8.6"