Building Quality Management Systems: Selecting the Right Methods and Tools

By Luis Rocha-Lona, Jose Arturo Garza-Reyes, Vikas Kumar

This book discusses the most well-known excellence models, methods, and tools to foster quality management, including how to develop abilities in order to identify core operational and support processes to set a strategic agenda for quality management projects. It discusses building the Quality Management Systems (QMS) based on two important organizational elements: needs and resources. With a clear focus on business performance and a process management, it provides the basis for creating a quality management-culture, and can help professionals and organizations to succeed in becoming a world-class organization.

• Format: Paperback
• Language: English
• ISBN: 1466564997
• ISBN13: 9781466564992
• Release Date: July 2013
• Publisher: Productivity Press
• Length: 202 Pages
• Weight: 1.10 lbs.
• Dimensions: 0.6" x 6.9" x 9.8"