Building Customer Loyalty: The 21 Essential Elements ... in Action

by Joanna Brandi

Ever ask the question: "How many customers do we lose every year?" Chances are you haven't. Most businesses are so busy trying to get new customers in the front door that they pay far too little attention to the ones that are walking out the back Whether you're challenged by today's "soft" economy or you've been able to hold your own, one thing's for sure: Customer Loyalty remains the key to your business success. Your customers ARE your bottom line...

• Format: Paperback
• Language: English
• ISBN: 1885228414
• ISBN13: 9781885228413
• Release Date: July 2001
• Publisher: Walk the Talk Company
• Length: 49 Pages
• Weight: 0.30 lbs.