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Paperback Building Blocks For Improving Customer Relationships Book

ISBN: 0937851310

ISBN13: 9780937851319

Building Blocks For Improving Customer Relationships

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Format: Paperback

Condition: Like New


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Book Overview

The truth of the matter is, in most situations customer service is a concept that is designed by the company, but not always implemented by the people. In the pages of this book, you will find twenty stories that took customer service and defined it as customer appreciation. In Building Blocks for Improving Customer Relationships, you will learn the difference between the concept of customer service and the demonstration of caring for the customer...

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