Blueprints for service quality: The Federal Express approach (AMA management briefing)

By American Management Association

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Format:Paperback

Language:English

ISBN:0814423477

ISBN13:9780814423479

Release Date:January 1991

Publisher:AMA Membership Publications Division, American Management Association

Length:81 Pages

Weight:0.15 lbs.

Related Subjects

Business Business & Investing Economics

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Blueprints for service quality: The Federal Express approach (AMA management briefing)

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