Jahr für Jahr geben Unternehmen Tausende von Dollar für die Umsetzung von Neuerungen aus. Einige haben damit Erfolg - viele jedoch nicht. Hier ist die Neuauflage eines preisgekrönten Klassikers als Broschurausgabe! Top-Consultant Paul Taffinder (von Andersen Consulting) analysiert die Bemühungen von über 30 Organisationen weltweit bei der Durchführung des "gro en Wandels". Er behauptet u.a., da die beabsichtigte Eskalation eines Konflikts sogar Innovationen verstärkt, zu qualtitativ höherwertigen Produkten und Dienstleistungen führt und das Engagement für Veränderungen erhöht. Ansätze, die ein standardisiertes Konfliktmanagement vertreten, stellt er in Frage und spricht sich für die Ausnutzung der psychosozialen und organisatorischen Vorteile aus, die durch Konflikte entstehen. Hierzu gehören z.B. Motivation, Verbesserung von gegenseitigem Verständnis und Stimulierung eines Dringlichkeitsgefühls. Mit vielen praktischen Beispielen in Form von Anekdoten und Fallstudien sowie Interviews. (10/99)
Big Change: A route map for corporate transformation
Published by Thriftbooks.com User , 25 years ago
This book utilizes interesting and detailed stories of well-known businesses, which emphasize the importance of giving a free rein to the creative energy of talented employees. Taffinder's advice is pragmatic and illustrated with interesting analyses and numerous examples. It covers a wide range of concepts and actions that are useful to any type of organization, and his use of "Action Lists" in most of the chapters provides the reader with important summary points. His use of lessons learned, as he describes the successes and failures of different organizations, provides the reader with a richer understanding of the concepts discussed. The author emphasizes the necessity for business leaders to constantly strive for perfection, appreciate the lack of permanence in the ways business is done, and acknowledge the constant vulnerability all companies face. Leaders need to consider what can be expected from the future, and consider competitive strategies; will a business be a "rule maker," a "rule taker," or a "rule breaker?" He discusses some of the personal psychological dimensions of transformational leaders, as well as the important leadership actions that are needed during the period of "big change." He emphasizes choosing the right team, uniting the team members, maintaining communications (which he feels is the essence of change), and keeping and supporting your change agents. They are the facilitators of behavioral change, and need continual support from their leaders, especially when the pace of the change process slows down.His description of the organization of the future emphasizes networking, with a leader who provides purpose, focuses on essentials, and is the agent of cultural values. The successful business environment is characterized by rapid feedback, constant communication, and workers who are creative, think strategically, and exhibit a sincere commitment to the organization. There is still a critical need for relationship-building and trust, as well as risk-taking and opportunism, which are aligned with an openness to new ideas and possibilities.The author stresses that "big change," or transformation, in order to be successful needs to be systematic, and should affect the entire organization at all three levels; the individual, the group and the entire organization. Taffinder highlights five elements of human and organizational effort, which is essential for big change to occur: 1. Awakening, 2. Conceiving the future, 3. Building the change agenda, 4. Delivering big change, and 5. Mastering change. Further, he emphasizes the essential role of a transformational leader in this process, stressing the importance of the leader having a strong conviction; he must adamantly believe in the changes taking place.He discusses how the organizational climate has a significant bearing on organizational improvement. Innovation is impacted by employees' emotional involvement in goals and operations, the independence people have t
An excellent book based on many case studies and insights
Published by Thriftbooks.com User , 27 years ago
An excellent book based on many case studies and insights, Spending some time reading the book I greatly benefitted from the practical lessons. Provides a good route-map for organisations embarking or finding themselves in the middle of big changes.
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