
This concise and easy-to-read book examines 10 areas where Knowledge Management can help an organization gain a competitive advantage. Each chapter opens with an introduction to one of these promising areas, followed by case studies from industry, government, and not-for-profits...

Although knowledge management (KM) has already helped numerous organizations achieve competitive advantages, many organizations have yet to embark on their knowledge management journey. Geared for executives and senior managers, Beyond Knowledge Management: What Every...