Better Outcomes: A Guide to Humanizing Healthcare

By Rafael E. Salazar

We have a problem in healthcare.That problem is this: in today's healthcare environment, especially in the United States,people take a back seat to the numbers in almost every aspect of healthcare servicedelivery. Productivity, utilization, and other business metrics rule the roost.If it's not calculatable, spreadsheet-able, or measurable, it hardly receives any attentionfrom healthcare managers, administrators, and decision-makers.We can't simply sit back and allow the dehumanization that currently runs rampant inour clinics and hospitals continue to wreak havoc on one of the most important factorsin clinical outcomes: the relationships between healthcare professionals and the people(patients) that they serve.Healthcare is a great and noble profession, but it will only remain so if we, as healthcareprofessionals, return its focus to its true purpose: people, the people receiving care, andthe people working to deliver that care. After all, we're all more than simply numbers onspreadsheets or items on checklists.Better Outcomes: A Guide for Humanizing Healthcare outlines the 8 changes that organizationsand clinicians need to commit to in order to return to the focus of healthcare to where it shouldbe: the patient.The book covers topics related to truly patient-centered care, a biopsychosocialapproach to service delivery, patient engagement, interpersonal communication, anddeveloping long-term relationships with patients.Through an exploration of both clinical research and real-life examples and cases, thebook outlines and supports a vision of a new healthcare, where skilled, competence,and caring clinicians care for engaged patients to promote better clinical outcomes,deliver unmatched satisfaction, and lasting relationships.

• Format: Paperback
• Language: English
• ISBN: 163742311X
• ISBN13: 9781637423110
• Release Date: September 2022
• Publisher: Business Expert Press
• Length: 190 Pages
• Weight: 0.65 lbs.
• Dimensions: 0.4" x 6.0" x 9.0"