Behind the Headset: The Call Center Handbook for the Customer Service Representative

By Trista Barnes and Jennie Hiott

A resource to help you navigate the call center environment, creating a path to your future. This book takes an in-depth look on how to succeed in an entry-level call center position. Be inspired to Reach your potential, create a solid foundation, and build your brand.

• Format: Paperback
• Language: English
• ISBN: 0578994623
• ISBN13: 9780578994628
• Release Date: March 2022
• Publisher: Trista Barnes
• Length: 100 Pages
• Weight: 0.28 lbs.
• Dimensions: 0.2" x 5.5" x 8.5"