.According to research, companies that always spend to attract customers spend higher than those that have high retention of customers and this is due to the fact that retained customers also helps a company attract new customers, thereby making it a win-win for the company.There are several reasons why customers stick to a brand as opposed to going to another and that is the quality of the product or service. In growing your mushrooms, it is important that you are consistent with the quality so that your customers know that they can always rely on you for quality mushrooms.Customers love incentives and are always on the lookout for where they can get incentives on their purchase. To this effect, it is important that you incorporate an incentive or reward program into your customer retention strategy. You could give customers that refer others an extra pack of mushrooms to motivate them in continuing to refer more customers to you. Customers also love a company that attends to their complaints and is quick with their orders, it is therefore important that you imbibe an excellent customer care relationship with your customers.
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