In his book Be Brilliant in the Basics, Kelvin Goss and contributor Felicia Delk offer practical, basic advice for those working in retail who aspire to management positions. Topics covered include: Stage Readiness, Retail Agility, Leadership Knowledge, Communication, Personal Accountability, Networking, Job Readiness, and Servant Leader Character. In addition to the basics, Goss and Delk provide exercises in the Appendix to reinforce the information...