Back Pocket Coach: 33 Effective Communication Strategies for Work & Life

By Diane Brennan and Alexandra Ross

Book Overview

Have you ever been in a situation that was emotionally charged and the stakes were high? And it was difficult to find the right words? Back Pocket Coach(TM) provides 33 power-packed communication strategies to support you in creating satisfying conversations that result in good outcomes for you and others. These just-in-time strategies will help you move through conversations masterfully, whether you're engaging with one person or a team of people. This book also introduces Game Changing Conversations, the 8-step process that prepares you for any difficult or high stakes conversation. Included in the book is a worksheet for your personal use.

You'll learn how to:

Provide difficult feedback to everyone from your boss to mother-in-law, improving your relationships in the process. Effectively renegotiate any agreement. Say no to a request that would leave you stretched too thin, and do so from a place of strength. Get unproductive meetings back on track, even is you're not the meeting organizer. Safely speak your truth. Increase your self-awareness and emotional intelligence. Use appreciate authentically, the secret sauce for thriving relationships.

• Format: Paperback
• Language: English
• ISBN: 0692817158
• ISBN13: 9780692817155
• Release Date: January 2017
• Publisher: New View Press
• Length: 106 Pages
• Weight: 0.30 lbs.
• Dimensions: 0.2" x 5.0" x 8.0"